As stewards of your shopping experience, we take the delivery process of your order very seriously. Read on to discover the principles that govern our shipping process.

UAE shipping

We know you're excited to get your hands on our awesome products, and we're just as eager to get them to you! Our dedicated shipping partner works around the clock to ensure that your order is processed and dispatched based on your needs.

Next Day delivery: Orders must be placed before 7:00pm in order to be delivered the next day between 9:00am and 10:00pm. Please note that we cannot guarantee a precise time window for your Next Day delivery. Orders placed after 7pm will be delivered the following day between 9:00am and 10:00pm.

Same Day delivery: Orders must be placed before 1:00pm in order to be delivered between 6:00pm and 10:00pm the same day.

4 Hour delivery (Dubai only): Orders must be placed between 10:00am and 3:00pm in Dubai to be delivered within 4 hours. Kindly check the eligibility of your item for 4 Hour delivery in the product description.

Please be aware that in the event of a public holiday, deliveries will be scheduled for the first business day immediately following the holiday.

Please allow an additional processing time during busy periods such as sale seasons.

Contact us

Got questions about shipping? Need assistance with your order? Our customer service team is here to help. Reach out to us at care@roomenvy.ae or on our instagram page @roomenvy.ae anytime.

Happy shopping!