UAE shipping

Next Day delivery: Orders must be placed before 10:00pm in order to be delivered the next day between 9:00am and 10:00pm. Please note that we cannot guarantee a precise time window for your Next Day delivery. Orders placed after 10:00pm will be delivered the following day between 9:00am and 10:00pm.

Same Day delivery: Orders must be placed before 3:00pm in order to be delivered between 6:00pm and 10:00pm the same day.

4 Hour delivery (Dubai only): Orders must be placed between 10:00am and 5:00pm in Dubai to be delivered within 4 hours. Kindly check the eligibility of your item for 4 Hour delivery in the product description.

Standard Delivery: Some products, including furniture and lamps, may take between 1 to 5 business days for delivery. For specific details, please refer to the product description and shipping options at checkout.

Preorders: Items available for preorder will be delivered according to the estimated delivery date mentioned in the product description and shipping options at checkout.

International shipping

We ship across the GCC in KSA, Qatar, Kuwait, Bahrain and Oman on a DDP (Delivery Duty Paid) basis. This means that any tax or duty is covered by us, so you won’t encounter any unexpected charges upon delivery. GCC deliveries can take 2 to 5 business days.

Please note that international deliveries are non-returnable.

Holidays and busy seasons

Please be aware that in the event of a public holiday, deliveries will be scheduled for the first business day immediately following the holiday.

Please allow an additional processing time during busy periods such as sale seasons.

Contact us

Got questions about shipping? Need assistance with your order? Our customer service team is here to help. Reach out to us at care@roomenvy.ae or on our instagram page @roomenvy.ae anytime.

Happy shopping!