Privacy policy
At room envy, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account with us.
1.2. Cookies: A cookie is an alphanumeric identifier that we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognize you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. To process and fulfill orders.
2.2. To communicate with you regarding your orders and inquiries.
2.3. To send you promotional and marketing communications if you've opted in.
2.4. To improve our website and services.
2.5. To prevent fraud and enhance security.
2.6. To comply with legal obligations.
3. Information Sharing
We may share your personal information with:
3.1. Service providers and business partners who assist us in providing our services.
3.2. Legal authorities and law enforcement agencies when required by law.
3.3. Third parties in the event of a merger, acquisition, or sale of all or part of our business.
4. Your Choices
4.1. You can opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
4.2. You can manage cookies through your browser settings.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet is completely secure.
6. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us at care@roomenvy.ae